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Company Profile

PT. Metrindo Supra Sinatria

Founded in 1988, PT. Metrindo Supra Sinatria (MSS) is one of the six business units under the CORMIC Technology Group of Companies. MSS is focused in the field of Information Technology (IT) and electronics components with specialization in sales to corporate and government institutions, services and manufacturing.

The Company has offices in Jakarta and Surabaya. The Company carries wide range of IT products, and have also set up extensive service and support centers across the 22 major cities in Indonesia. This is to anticipate and meet all of our customers' sophisticated IT needs and the technical support requirement.

We, at PT. Metrindo Supra Sinatria, are aware that the key factors to succeed in the IT industry, is the ability to deliver the right products and to provide excellent service and support the needs of the customers. In 1990, the Company set up a manufacturing /assembling facility in Surabaya. This factory was set up to assemble and customize the PC and notebooks locally to suit the requirements for each individual corporate customer and government institution. All products that are assembled in this facility go through series of testing and quality control procedures. With the stringent testing procedures, the Company is able to make sure that all the products delivered to customers are free of defects.

Besides the manufacturing facility, the factory is also the main service center for all of the products sold by the Company. The service center is equipped with the latest testing tools and monitoring devices to execute complex in- house repairs, hence ensuring a more efficient turn- around time. The staff in the service centers in different cities across Indonesia are technically trained and are expert in hardware and software configuration, installation and maintenance.

The Company has committed itself to provide excellent services and to achieve a high level of customer satisfaction. With the firm foundation and the vision to the future, the Company will be able to provide never ending innovative and flexible solutions in dynamic and everchanging IT industry. In line with the Company corporate philosophy that “a satisfied customer is a loyal customer”, the Company will continue its efforts to increase customer satisfaction by developing and growing its products and service portfolios.